Returns & Exchanges
We want you to be completely satisfied with your Rhoback gear, which is why we offer a seamless returns and exchanges process within 30 days of purchase. Items must be in their original, unwashed, and unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Visit the Returns Portal
Head to our online returns center and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Your Items
Choose the specific items you wish to return or exchange and select the reason for the request from the provided menu.
- 3.Print Your Prepaid Label
Once submitted, download and print the prepaid shipping label provided and securely package your items for transit.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
