Frequently Asked Questions
Everything you need to know about our high-performance apparel.
How should I care for my Rhoback performance gear?
To keep your gear in peak condition, machine wash cold with like colors and tumble dry on low heat. Avoid using fabric softeners or bleach, as these can compromise the moisture-wicking properties of the fabric.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached. Returns are easy to process through our online portal, and we provide a prepaid shipping label for domestic exchanges.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your order sooner for a weekend outing or event.
How do your sizes run?
Our polos and quarter-zips are designed with an athletic fit that includes plenty of stretch. If you prefer a looser, more traditional fit, we recommend sizing up. Please refer to our detailed Size Guide on each product page for specific measurements.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, Google Pay, and Shop Pay for a faster checkout experience.